Company number: 06460005
Registered in England and Wales
Effective date: 27 Dec 2007
1. Introduction
3xScreen Media Limited (“3xScreen”, “we”, “us”, or “our”) is the UK’s premier live streaming specialist, excelling in the design, production, and live broadcasting of events for global brands. We are committed to protecting the privacy and security of personal data entrusted to us.
This Privacy Policy explains how we collect, use, store, share, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are (Data Controller)
For the purposes of data protection law, 3xScreen Media Limited is the data controller in relation to the personal data described in this policy, except where we act as a data processor on behalf of a client.
Contact details:
Email: privacy@3xscreen.media
Website: https://3xscreen.co.uk/
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Business and Contact Information
• Name
• Job title
• Company name
• Business email address
• Business telephone number
3.2 Client, Supplier and Partner Data
• Contractual and billing information
• Purchase orders and invoices
• Communications relating to projects and services
3.3 Website and Technical Data
• IP address
• Browser type and version
• Operating system
• Device identifiers
• Usage data and analytics
3.4 Event and Production Data
Depending on the services we provide, we may process:
• Names and roles of presenters, speakers, or contributors
• Audio, video, or photographic recordings
• Chat messages, Q&A submissions, or audience interaction data
In most cases, such data is processed on behalf of our clients, who remain the data controllers.
4. How We Collect Personal Data
We collect personal data in the following ways:
• Directly from you (e.g. via email, contracts, enquiries, or meetings)
• From our clients or partners where necessary to deliver services
• Through our website and digital platforms
• Via third party platforms used for live streaming, collaboration, or event delivery
5. How We Use Personal Data
We use personal data for the following purposes:
• To provide live streaming, video production, and broadcast services
• To manage client, supplier, and partner relationships
• To communicate about projects, events, and services
• To manage contracts, invoicing, and payments
• To improve our services and technical performance
• To comply with legal and regulatory obligations
6. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
• Contract – where processing is necessary to perform a contract or take steps prior to entering into a contract
• Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights
• Legal obligation – where required to comply with UK law
• Consent – where explicitly required (e.g. certain marketing communications)
7. Data Sharing and Third Parties
We may share personal data with:
• Clients, where required for the delivery of services
• Trusted suppliers and subcontractors (e.g. streaming platforms, cloud hosting providers, technical service partners)
• Professional advisers (e.g. legal, financial, or insurance advisers)
• Regulatory or law enforcement authorities, where required by law
All third parties are required to respect the security of personal data and to process it in accordance with applicable data protection laws.
8. International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
• Transfers to countries deemed adequate by the UK government
• Use of approved standard contractual clauses
• Other lawful transfer mechanisms permitted under UK GDPR
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures include access controls, secure storage, and encrypted communications where appropriate.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our contractual obligations.
11. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Restrict processing of your data
• Object to processing based on legitimate interests
• Request data portability
• Withdraw consent at any time (where consent is the lawful basis)
To exercise your rights, please contact us using the details in Section 2.
12. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The most current version will always be available upon request or on our website.
14. Acting as a Data Processor
In many live streaming and event production engagements, 3xScreen acts as a data processor on behalf of its clients. In such cases, personal data is processed strictly in accordance with the client’s instructions and applicable data processing agreements.
Last updated: 1 Jan 2025